Troubleshooting
Slow performance after installing or updating Bob
You experience general performance issues after installing or updating Bob.
Error messages
N/A
Common causes
If you are using a Mac computer, you might have installed the wrong version of Bob for your hardware.
Solutions
Check your hardware specifications
Verify your system architecture to ensure you have the correct Bob version installed:
- Click the Apple menu.
- Click About This Mac.
- Look for the Chip information:
- Apple Silicon (M1, M2, M3, etc.): Use the mac-ARM version
- Intel processor: Use the mac-intel version
Reinstall the correct version
If you have the wrong version installed:
- Download the correct version for your hardware from the Downloads page.
- Uninstall your current version.
- Select, download, and install the correct version for your system.
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