Configuring proxy settings
Configure proxy settings for IBM Bob IDE in enterprise environments with network restrictions
Error messages
Connection errors or timeouts when attempting to use Bob, such as:
- "Unable to connect to Bob services"
- "Network request failed"
- "Connection timeout"
- "SSL certificate verification failed"
Common causes
Your organization requires all HTTP/HTTPS traffic to flow through a proxy server rather than allowing direct connections. This is common in enterprise environments with strict network security policies.
Solution
Configure proxy settings for IBM Bob IDE to route traffic through your organization's proxy server.
Open Bob settings by pressing Cmd + , on macOS or Ctrl + , on Windows/Linux.
Search for "proxy" in the settings search bar.
Locate the HTTP: Proxy setting and enter your proxy URL:
http://proxy.example.com:8080- Replace
proxy.example.com:8080with your organization's actual proxy server address and port.
If your proxy uses HTTPS, use the HTTPS protocol in the proxy URL:
https://proxy.example.com:8080Configure SSL certificate validation if needed. Search for "HTTP: Proxy Strict SSL" in settings:
Check(default) for strict SSL certificate validation.Uncheckif your proxy uses self-signed certificates.
Disabling strict SSL validation reduces security. Consult your security team before changing this setting.
Restart Bob to apply the proxy settings.
Test Bob's connectivity by starting a conversation in the Bob panel.