Troubleshooting
Resetting Bob to resolve persistent issues
Reset Bob if you continue experiencing problems after trying other troubleshooting steps.
Error messages
Various error messages or unexpected behavior that persists despite attempting other fixes.
Common causes
- Residual configuration conflicts: Settings or cached data from the previous version may conflict with the updated application
- Corrupted local state: Application state may have become corrupted during the update process
Solutions
Reset Bob application data
Resetting Bob clears all local application data and settings. This is a last resort solution when other troubleshooting steps have failed.
Warning:
Resetting Bob clears all task and chat history, settings, and preferences. You cannot undo this action. Export your settings before you reset.
Before you begin
Export your settings to save your current IDE settings and preferences:
- Click the settings cog icon in the Bob panel.
- Select the General tab.
- Click the Export button next to Export Bob settings to a JSON file.
- Select a location to save the file.
Consider saving any custom instructions or rules you have created.
Reset the application
- Click the settings cog icon in the Bob panel.
- Select the General tab.
- Click the Reset button to reset all state and secret storage.
- Confirm the reset when prompted.
- Restart Bob.
- Open Bob and log back into your account.
After resetting
After logging back in, you will need to reconfigure:
- Custom instructions
- Mode preferences
- Any workspace-specific settings
- MCP server connections
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