Troubleshooting IBM Bob

Connection and authentication

Configure your network firewall to allow Bob connectivity.

For more information, see Configuring firewall rules.

Installing and updating

Resolve performance issues related to incorrect version installation.

For more information, see Slow performance after installation or update.

Interface and layout

Reposition the Bob panel to your preferred sidebar location.

For more information, see Repositioning the Bob panel.

Search output in the bottom panel when the find widget returns no matches in a webview panel.

For more information, see Find does not work in webview panels.

When all else fails

Reset Bob when standard troubleshooting steps fail.

For more information, see Resetting Bob.