Managing users and roles
Add users to your IBM Bob Enterprise organization, assign roles, manage seat allocation, and assign premium packages.
Add users to your organization, assign appropriate roles, manage your available seats, and control access to premium packages.
Understanding user roles
IBM Bob Enterprise provides two role types to manage access and permissions:
- User: Can access IBM Bob and use AI features within their assigned team's spending limits.
- Admin: Has all User permissions plus the ability to manage users, create and configure teams, and access the administration dashboard.
Managing seats
Your Enterprise plan includes a specific number of seats that determine how many users you can add to your organization. Each user you invite consumes one seat, regardless of their role.
You cannot add more users than your available seats. If you need additional seats for your organization, contact your IBM Sales representative.
Adding users to your organization
You can add users individually through the UI or in bulk using a CSV file. Users receive an email invitation to join your organization and require an account to log in.
Users must be assigned to at least one team at invite time.
Managing premium packages
Premium packages are optional add-ons that extend IBM Bob with specialized capabilities. For more information, see Premium packages overview. Admins can view how many seats have been purchased and assigned for each package, and control which users have access.
Viewing add-on seat usage
The Add-ons summary in the admin UI shows each premium package with its purchased seat count and how many are currently assigned. Use this to track availability before assigning packages to users.
Assigning a premium package to a user
Go to the IBM Bob Administration page.
Go to Users & Teams and select the Users tab.
Select the user you want to update.
Under Premium packages, select the premium package to assign.
The user can access the premium package immediately after assignment.
Removing a premium package from a user
Go to the IBM Bob Administration page.
Go to Users & Teams and select the Users tab.
Select the user you want to update.
Under Premium packages, deselect the premium package to remove.
Premium package entitlements are time-bound. Each assigned package displays its active period and expiry date in the user's add-on list.